Why your facebook competition is probably illegal
These days facebook competitions are more common than footballers’ drunken rampages. Every second promotional email you get is urging you to get involved with some new facebook comp in order to win an endless list of useless crap (holidays and cash excepted). Businesses have realised that just like when they were trying to get people to sign up to their crappy enewsletters, bribery is the best way to go with their facebook communities also. We are a fickle generation, and quite frankly we probably don’t give two shits about what your company has to say on the one network we use to escape the real world of work, constant commercials and everything else. Unless, of course, there is even a 1 in 1,000,000,000,000 chance that we might win something. Then, it seems, we are more than happy to press that little ‘like’ button and submit to receiving shitty updates from you for ever after.
Of course we can always unlike you later, but chances are we will be way too lazy to figure out how to and you are banking on that. More than likely we may still hide your feed, but at least we are still contributing to your perceived digital popularity. I mean if a business has 10,000 fans on facebook, their products must be awesome. Right?
Anyway that’s really all beside the point because what this article is REALLY meant to be about, other than trying to break the record for most amount of swear words in a paragraph, is why you are probably conducting illegal competitions (if you own a business page) or entering illegal competitions (if you are a sucker consumer). Or both. It is important to note that my use of the term ‘illegal’ is quite loose, and in actual fact you probably aren’t breaking the law per se, but you are violating Zuckers’ terms and conditions, which quite frankly, is worse. I think we all know we’d prefer to spend a few nights in the slammer over having our facebook account permanently disabled.
Right. So put your hand up if you’ve ever seen a facebook competition offering some form of even vaguely interesting prize if you comment on their status, post on their wall, share their page with your friends, tag themselves in one of your photos or something along these lines. What about those even lazier ones who ask that you only like their page to be in the running? These guys are basically flipping Zuckers the bird. You see, facebook has some serious hardcore rules about what you can and can’t do when running a competition through your facebook page and every example above violates them.
Basically you can’t run any sort of competition, contest, sweepstakes or promotion on facebook UNLESS you are using an application (if you’re looking for an easy way to do this, check out Shortstack) – that includes any element of a promotion, so no collecting entries, judging entries or notifying winners. Nothing can be done on facebook, but since these applications are effectively being hosted off facebook and simply pulled into a tab on your facebook page, it’s OK.
Of course the shitty thing about this is that you either have to a) spend a bit of moolah to create said application or b) utilise some sort of third-party app that some capitalistic developer has created that will almost definitely include a bunch of their ugly branding and not a lot of scope to change anything.
So because I know you are all facebook novices and probably not fully understanding the above, let’s spell out nice and clearly what you CANNOT do on facebook in relation to running a competition:
- Administer any sort of promotion (or any element of a promotion), other than through an application
- Require an entrant to take any action outside the application (eg. like your content, comment on your wall, upload a photo, tag you in a status update or refer a friend) to enter a competition (with the exception of liking your actual page)
- Indicate facebook is a sponsor or administrator or in any way associated with your promotion
- Use facebook’s name, trademarks, trade names, copyrights or any other IP
- Administer a competition that is open or marketed to individuals under 18 (*since revoked)
- Administer a competition that is open to individuals who reside in a country embargoed by the US (*since revoked)
- Administer a competition, if it is a sweepstakes, that is open to individuals residing in Belgium, Norway, Sweden or India (*since revoked)
- Administer a competition where the objective is to promote gambling, tobacco, firearms, prescription drugs or gasoline (*since revoked)
- The prize includes alcohol, tobacco, dairy, firearms or prescription drugs (*since revoked)
- The promotion is a sweepstakes that requires the purchase of a product, completion of a lengthy task or other form of consideration in order to enter (*since revoked – you can now require people to purchase your product first, pending the laws in your country/state)
- Contact any entrants/winners through the facebook platform (including through inbox message or wall post)
- Administer a competition that entrants automatically enter by liking your page, checking in to your place or connecting to your platform integration
- Instruct people (in the rules or elsewhere) to sign up for a facebook account before they enter the promotion
So the question now remains, what CAN you do when running a facebook competition?
- Require an entrant to like your page, check in to a place or connect to your platform integration in order to enter your competition (however there must be a next step to enter including providing contact details)
- Require the entrant to upload a photo or video as part of their entry – if this is facilitated through the third party application
Now what MUST you do when running a facebook competition?
- Administer competition through an application, not through your wall or any other means
- Include the following disclosure adjacent to any promotion entry field: “This promotion is in no way sponsored, endorsed or administrated by, or associated with, Facebook. You are providing your information to [recipient of information] and not to Facebook. The information you provide will only be used for [disclose what you intend to use info for].”
- Include within the promotion’s rules: 1. A complete release of Facebook by each entrant of participant 2. Acknowledgement that the promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.
- Collect adequate contact details so that you will not need to contact winners/entrants via facebook platform
So that about sums it up really. You can’t do much, and it’s pretty damn hard to do it without at least a bit of money. Of course the great majority of page admins have been studiously ignoring these terms and conditions from the beginning of time with little to no consequence. However Zuckers is more than able to shut down your page or your account with no warning and absolutely no chance for reinstatement or recourse should he get wind of what you are doing.
It also opens up a minefield if you’ve got some competitors out there who may be paying attention to what you’re doing because they may just decide to play dirty and report you to the powers that be. So if you choose to ignore the rules of facebook, be prepared to face the consequences. And when it comes to facebook, they can be devastating.
If you want to check them out for yourself, visit https://www.facebook.com/promotions_guidelines.php
**UPDATE 19/5/11: Facebook have changed their promotional guidelines this week to remove a number of prohibitions in order to simplify competitions. I have noted each condition that has been revoked in the points above.








Hey! My name is Cara Pring and this is 

Maaaaate. That really, really sucks. Like wow. htf are we supposed to get people to “like” facebook pages without the legal ability to give shit away? especially when my client’s product/service quite frankly sucks to begin with? fml. i didn’t know like 3/4 of that YOU CANNOT DO THIS list. again, fml. i’ve been telling all of my clients to break the law. good for me. damnit!!!
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LikeDislikehaha Mariah chin up! Zuckers hasn’t been spending much time actually enforcing the rules. It’s only when really famous competitions that are attracting a lot of attention break the rules that they get shut down… and even then sometimes they are reinstated after a whole bunch of ass kissing. But yeah it does pretty much suck. I suggest you get a developer to put together a standard app that facilitates name, contact details and ‘entry’ and can be relatively easily re-skinned for each page you are creating? Else you can use paid apps already out there (or free ones but going to have ugly nonrelated branding).
Stupid Zuckers!!!!!
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LikeDislikeGreat to read how you present this info, I just joined the digital group on linkedin and was delighted to find someone with content on social media. I think you won the swearing category too, hahah. Thanks for sharing that value.
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LikeDislikeThanks Lisa… and yes I probably need to tone the whole swearing thing down. I try to look at it as a point of difference though. Everyone needs a unique selling proposition
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LikeDislikeI created an app on facebook, had all the correct terms and conditions – did everything on the list above and facebook STILL blocked the app – TWICE!!! It annoys me that I have followed all the regulations and have been blocked whereas all those illegal competitions can continue. I have annoyed sponsors, I am compeltely annoyed and I have wasted thousands of dollars on it.
I have basically had to strip my app down to the basics to get it loaded once again at yet another URL – can anyone help me????
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LikeDislikeHi Mel, that’s very strange indeed – did they give you any indication as to why they blocked the app?? I can only think it must have something to do with the app itself rather than the competition/promotion T+Cs? They must give you some sort of feedback about it though?
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LikeDislikeHi there,
Does anyone know if you’re able to run a competition on your website, but make ‘liking’ or ‘following’ you part of the conditions of entry?
Thanks alot!
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LikeDislikeHi Amy – that’s quite an interesting question. On first thought I was going to say no because you are not allowed to run any part of a competition on Facebook… However I don’t suppose Facebook could find out about it if you ran the competition solely on your website and only on here you instructed to be eligible they would have to ‘like’ your page. The only thing would be that you would need to manually monitor it – as in you would need to physically go into your fans list on facebook to ensure entrants had liked you to be eligible for the prize. But if you had the time/inclination to do that I don’t really see what Facebook could do about it as it’s completely separate to your Facebook presence. That being said I don’t think they would condone it so I wouldn’t go writing to Zuckers telling him about it
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LikeDislikeThanks Cara for the answer, I guess this is the way I’ll go about it.
And no I certainly won’t be going to tell Zuckers!
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LikeDislikeHi Cara, just one more issue/complication/thing. In Australia, to run competitions, you also need a ‘trade permit’ from the relevant department if the comp is running or available to residents in New South Wales – if it’s a random draw comp. Creative type comps are exempt.
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LikeDislikeHi Andrew, yes you’re right, if you are running a game of chance in Australia you need to apply to get a trade permit from each state where residents are eligible to win (which more than likely through Facebook will mean every state). However it depends on the prize value, some states don’t require a permit for prizes under $5,000 or so – you need to check the details with each one. However NSW is pretty much the most strict one, so no matter what you’ll need one for here!
They also cost money (though not a huge amount) so best to keep that in mind when budgeting your competition. This is why it’s always easier to run a ‘in 25 words or less’ competition… gets around these issues!
Thanks for the comment
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LikeDislikeHi again Cara
Thanks for the thanks to my comment!
I enjoyed reading the article as it’s probably the most comprehensive I’ve read so far on Facebook competitions. While Words Or Less comps main advantage is easier legally for promoters, they should be aware that having a creative words or less comp will result in only a fraction of entrants compared to random chance, as most compers are occasional compers and anything that requires effort is a turn off. Advantage to pro compers though as they know entering WOL will result in better chances of winning as less entrants!
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LikeDislikeHi Cara,
Great article. As far as using a third party app to promote a competition that you run by email (entries have to be sent by email), are you allowed to use a Static HTML Ifram Tab ass your 3rd party app? Just trying to figure out a way of having an app to use that doesn’t cost money.
Thanks,
Kristy
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LikeDislikeHi Kristy – absolutely. You can run the entire competition using the third party application.
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LikeDislikeThere’s an amazing contest application that you can put on your Facebook page, simple, cheap and easy to use: http://toptabapp.com/?r=4, my favorite!
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LikeDislike$50 to run a facebook contest is cheap in your estimation?
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LikeDislikeI just want to be sure I am understanding this correctly. You can require someone to like your page in order to enter the competition, as long as that is not the only requirement to enter?
Thanks!
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LikeDislikeHi Sarah
You can require them to like your page to enter a competition, but yes they must also have to actually ‘enter’ through a competition application by filling out their details (including email address so you can contact them). You can’t just run a competition through your Page whereby everyone who has liked the page is in the running. Hopefully that makes sense but feel free to shoot me an email if you’ve got further questions! Cara
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LikeDislikeGreat article and writing style (I didn’t even notice the swearing, but I’m Scottish and it’s part of our culture!).
In the past we ran competitions on FB where people would post a reason why a friend deserved to win a treat and then the winner was decided by the suggestion that won the most “likes”. I take it that this would now break the rules because we didn’t capture the contact details of the entrant (Although we were always able to Private Message the poster).
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LikeDislikeCan I run a photo contest open to under 18′s? Everywhere I look I find conflicting info on it, and I can’t see anything in FBs t&cs.
Thanks!
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LikeDislikeHi there, you definitely can (though FB users are only meant to be 13+, so theoretically you’d be running the competition for 13 year olds and upwards). It obviously depends on the prize though as to whether it’s appropriate.
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LikeDislikeHi Cara
I have been running a competition page on Facebook for almost a year now,a competition every day, and breaking all the rules every day also it would seem.
When I launched the page though, I explained to my Facebook ads account manager what I was doing, and they were happy for me to set it up and spend £1500 per month with them. I have continued to spend a lot of money advertising my page and have not yet been asked to stop or warned regarding my competitions.
My account manager was not a 3rd party but a Facebook employee.
Any thoughts?
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LikeDislikeNice article! Thanks for valuable information!
1) is ‘giveaway’ counted as a competetion and/or violation of their rules? because i already had a giveaway running where i picked 3 random commenters for that particular giveaway. i tried reading the rules, and it does seem that my giveaways are counted as competition…
2) since my giveaway seems to be counted as a competition and that i have already gone through with it, what should i do to prevent my page from getting closed down/deleted? or is it too late to fix up the damage?
thank you again for valuable information!
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LikeDislikeCan a contest be run where we ask people to share a video that has been posted to our page wall as part of the contest requirement?
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LikeDislikeHi Cara
Thanks so much for this article! As a content manager at a social media agency, I often try to explain to people why their comps are illegal and I always refer to your article. You speak to them that aren’t clued up on the terms which is very much needed!
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LikeDislikeFacebook comps are great. For facebook users.
What about the thousands of people that are not on facebook and cannot click the like button to enter?
I set up a competition page on my website and use fb as one way of pointing people to it.
That way I don’t exclude non facebook users and limit the amount of entrants I could get.
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LikeDislikeGreat article!!
Twi quick questions:
1) What apps will you recommend to run a contest? and,
2) Is there an app you know about to run a trivia game?
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